Acrobat Professional 8 Printer Driver Install Update
You may find a solution to a specific printing problem by searching the Support Knowledgebase on the Adobe website at www. This document uses the term Acrobat product to refer to Adobe Acrobat 7. Determine the cause of the problem Before you can troubleshoot the problem, you need to determine its cause. To determine the cause of the printing problem: Print another type of file for example, a. However, the way Acrobat interacts with the system may affect printing performance.
Go to step 3 to eliminate some system-related causes of the problem. The problem could be low system resources, insufficient memory on your printer, or a poor connection between your computer and the printer. Go to step 3 to eliminate some likely causes of the problem. Restart your computer, and then print a PDF file: Turn off your printer for at least 15 seconds to flush its memory, and then turn it back on and print a PDF file: Print from another computer: Contact your network administrator or consult your network documentation.
Print a PDF file to another printer: Make sure that the printer is turned on and connected properly, and then run a self-test on it to make sure that it's working correctly. For instructions, see the documentation that came with the printer. You may want to contact your network administrator for assistance.
Resolve problems printing a specific PDF file from an Acrobat product If you have problems printing an individual PDF file, do one or more of the following tasks, printing after each one: Print the PDF file as an image.
Printing the PDF file as an image may enable the file to print, but it doesn't identify the source of the problem; proceed through the guide to identify the source.
When you print a PDF file as an image, it may take longer to print. To print a PDF file as an image: Select Print As Image. Save the PDF file as a new file. The Save As command causes Acrobat to rewrite the file. Enable the PostScript error handler. If you print to a PostScript printer, enable the PostScript error handler for the printer if the printer driver includes this option. The PostScript error handler prints a list of PostScript errors that occur when you print.
For help interpreting and resolving PostScript errors, see document , "Troubleshoot PostScript errors. Right-click the printer, and then choose Properties from the context menu.
Click the General tab, click Printing Preferences, and then click Advanced. Re-create the PDF file. Download the PDF file again. If you downloaded the PDF file from the web, download it again--it may not have successfully downloaded the first time. Delete Acrobat temporary files. Excess temporary files can cause Acrobat to freeze or appear to freeze when you print.
To delete temporary files: Close any open applications. Type each of the following commands, pressing Enter after each command: Type exit to close the Command. Print with Windows in a Simplified mode. To print in Simplified mode, first disable startup items and services: Click the Startup tab, and record all unselected items.
Click the General tab, and choose Selective startup. Deselect Load Startup Items. Verify that Process System. Click OK, and restart Windows. When you restart, click OK to the notification that the System Configuration Utility has made changes to the way Windows starts up. Click Cancel when the System Configuration Utility appears. Right-click icons in the Notification Area called the System Tray in earlier versions of Windows to close or disable any startup items that are still active.
Windows does not have the MSConfig utility for disabling startup items. You will need to disable these processes every time you restart the computer. In Windows Explorer, move all icons and shortcuts from the following folders to another folder: Right-click the taskbar and choose Task Manager from the menu. The simplest method for disabling all remaining programs is to disable processes that are not required for the system to run.
Without a strong understanding of the Windows architecture, you can typically reduce the number of process to If the process is not in the required process list, disable the process following the steps below.
Do not disable the following required processes: Click the Processes tab. Select a process, click End Process, and choose Yes. Attempt to print from Acrobat again, and then reenable startup items and services: If the issue is not resolved, Adobe Technical Support recommends that you leave startup items and services disabled. If the issue is resolved, turn on services a few at a time to isolate which service is causing the issue.
To reenable startup items and services: If deselected items were present on the Startup tab previously, you must deselect them again refer to the items you recorded in step 3 for Windows XP under "To print in Simplified mode, first disable startup items and services" above. Move the icons and shortcuts back to their respective Startup folders and restart the computer. Print the PDF file in batches. Print the PDF file in batches to determine if a particular page, or object on a page, is causing the problem.
If you can identify a particular object on a page that won't print, remove or re-create the page or object. Adjust the transparency flattening.
Acrobat Professional only If a document contains transparent objects, Acrobat flattens the document before printing it. Flattening removes transparency information and converts images to a format the printer can interpret. Adjust the transparency flattening to determine if transparency is causing the problem. To adjust the transparency flattening: Choose Transparency Flattening from the menu. Select the default print settings. Print using the default settings to determine if a variant print setting causes the problem.
To select the default print settings: Click OK to close the dialog box, and then click Print. Merge or flatten layers. Acrobat Professional only If you print a PDF file that contains layers, only the content that is visible on-screen is printed.
Acrobat Professional, however, lets you specify which layer is visible and printable. Merge or flatten the layers in the PDF file to determine if a layer is causing the printing issue.
Merged layers acquire the properties of the layer into which they are merged. Flattening layers discards any content that isn't visible. Merging or flattening layers can't be undone. To merge or flatten layers: Make a backup copy of your PDF file. Print a composite of the file.
Acrobat Professional only If you print a PDF file with color separations, print a composite of the file to determine if a color plate is the problem. When you print a composite, all the colors print on one plate, regardless of whether individual colors are selected. Change the PostScript options. To change the PostScript options: Select PostScript Options from the list on the left.
Select any PostScript options that aren't selected and deselect any options that are selected. Resolve problems printing any file from any application If you have problems printing any file from the computer, contact Microsoft Technical Support or the printer manufacturer.
Make sure that the printer is on, and check the physical connections between the printer and the computer--the solution may be as simple as reconnecting a loose cable.
Adobe Document Cloud
I have the latest version of Acrobat pro and it is updated with the latest patches. The printer driver does not show and I am unable to print a PDF from either another application or by right clicking on a document and selecting export to PDF. When I do right click it gives me the option to repair but the repair doesn't make any difference. For some reason there are 2 adobe printers that show up in Word when I try to print. Seems a bit of a mess, but there's nothing extraordinary about this PC and it doesn't have any malware installed. An important bit of information that is missing is your version of Acrobat. If it is AA XI, then be sure to do the updates. If you have other versions of Acrobat, then it may be a compatibility issue. Sorry for bumping this but I was hoping someone could help me before I go for a complete wipe and reinstall of Windows. If I had to guess I'd say the installer is detecting remnants of an old install and not installing the PDF printer.
Adobe 8 Professional on Windows 7 Pro not installing PDF printer